{"id":19498,"date":"2024-03-25T11:14:11","date_gmt":"2024-03-25T14:14:11","guid":{"rendered":"http:\/\/sefaz.ac.gov.br\/2021\/?page_id=19498"},"modified":"2026-03-06T14:07:40","modified_gmt":"2026-03-06T17:07:40","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/sefaz.ac.gov.br\/2021\/?page_id=19498","title":{"rendered":"Ouvidoria SEFAZ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19498\" class=\"elementor elementor-19498\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-024c1b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"024c1b7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7241492\" data-id=\"7241492\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d537d89 elementor-widget elementor-widget-heading\" data-id=\"d537d89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Sobre a Ouvidoria<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e40d13b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e40d13b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-42b15ae\" data-id=\"42b15ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-93b4166 elementor-widget elementor-widget-text-editor\" data-id=\"93b4166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Regulamentada pela Portaria Sefaz n\u00b0 513, de 20 de junho de 2023 e institu\u00edda pelo Decreto n\u00b0 11.253, de 05 de junho de 2023, a Ouvidoria \u00e9 um canal direto, permanente e desburocratizado entre o cidad\u00e3o e a Secretaria de Estado da Fazenda do Acre (Sefaz).<\/p><p>Tem como objetivo, o fortalecimento da cidadania e a eleva\u00e7\u00e3o cont\u00ednua dos padr\u00f5es de efici\u00eancia, transpar\u00eancia, presteza e seguran\u00e7a das atividades desenvolvidas pela institui\u00e7\u00e3o.<\/p><p>Para isso, tem compet\u00eancia para receber den\u00fancias, reclama\u00e7\u00f5es, cr\u00edticas, coment\u00e1rios, elogios, pedidos de informa\u00e7\u00f5es e sugest\u00f5es, dando a eles os devidos encaminhamentos para solucionar problemas e aprimorar os servi\u00e7os ofertados ao contribuinte e \u00e0 sociedade em geral.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-432ae92\" data-id=\"432ae92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dba8f3 elementor-widget elementor-widget-video\" data-id=\"4dba8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2024\/06\/otimizado.mp4\" autoplay=\"\" controls=\"\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d07dcd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d07dcd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30705a7\" data-id=\"30705a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-745a4eb elementor-widget elementor-widget-heading\" data-id=\"745a4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Canais de Atendimento<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a1a419c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1a419c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-8bfda4b\" data-id=\"8bfda4b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77f334b elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"77f334b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/falabr.cgu.gov.br\/web\/home?modoOuvidoria=1&#038;ouvidoriaInterna=false\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Formul\u00e1rio Eletr\u00f4nico\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-wpforms\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/falabr.cgu.gov.br\/web\/home?modoOuvidoria=1&#038;ouvidoriaInterna=false\" >\n\t\t\t\t\t\t\tFormul\u00e1rio Eletr\u00f4nico\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\twww.falabr.cgu.gov.br\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-ea474a2\" data-id=\"ea474a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94be3c1 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"94be3c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"mailto:ouvid.sefaz@ac.gov.br\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"E-mail\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"mailto:ouvid.sefaz@ac.gov.br\" >\n\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\touvid.sefaz@ac.gov.br\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-c7db3f7\" data-id=\"c7db3f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bb80fb elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8bb80fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=6832127608\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Telefone\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=6832127608\" >\n\t\t\t\t\t\t\tTelefone\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t(68) 3212-7608\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-6fac304\" data-id=\"6fac304\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c6031d elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0c6031d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/www.google.com\/maps\/search\/Rua+24+de+Janeiro,+n%C2%B0+53,+Bairro+Seis+de+Agosto.+CEP+69.905-596+-+Rio+Branco%2FAC\/@-9.9793114,-67.8062307,303m\/data=!3m1!1e3?entry=ttu&#038;g_ep=EgoyMDI1MDYxMS4wIKXMDSoASAFQAw%3D%3D\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Atendimento  Presencial\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-building\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.google.com\/maps\/search\/Rua+24+de+Janeiro,+n%C2%B0+53,+Bairro+Seis+de+Agosto.+CEP+69.905-596+-+Rio+Branco%2FAC\/@-9.9793114,-67.8062307,303m\/data=!3m1!1e3?entry=ttu&#038;g_ep=EgoyMDI1MDYxMS4wIKXMDSoASAFQAw%3D%3D\" >\n\t\t\t\t\t\t\tAtendimento  Presencial\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRua 24 de Janeiro, n\u00b0 53, Bairro Seis de Agosto. CEP 69.905-596 - Rio Branco\/AC\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d4182ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d4182ae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f5c116b\" data-id=\"f5c116b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5639ac1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5639ac1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3f0db4b\" data-id=\"3f0db4b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b18668 elementor-widget elementor-widget-heading\" data-id=\"2b18668\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Documentos<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b4f5a elementor-widget elementor-widget-eael-feature-list\" data-id=\"c5b4f5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-feature-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"-icon-position-left -tablet-icon-position-left -mobile-icon-position-left\">\n\t\t\t<ul id=\"eael-feature-list-c5b4f5a\" class=\"eael-feature-list-items circle stacked  eael-feature-list-vertical\" data-layout-tablet=\"vertical\" data-layout-mobile=\"vertical\">\n\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-1ca26ed\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-0\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/GUIA%20DO%20USUA%CC%81RIO%20DA%20OUVIDORIA%20DA%20SEFAZ.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"far fa-compass\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/GUIA%20DO%20USUA%CC%81RIO%20DA%20OUVIDORIA%20DA%20SEFAZ.pdf\">Guia do usu\u00e1rio da Ouvidoria<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Este guia foi criado para ajudar qualquer pessoa que interaja com a Secretaria de Estado da Fazenda do Acre a entender o que \u00e9 a Ouvidoria, como ela funciona e de que forma pode serusada como canal de comunica\u00e7\u00e3o com a administra\u00e7\u00e3o p\u00fablica.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-e482720\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-1\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/RELATORIO_DE_GESTAO_DA_OUVIDORIA_DA_SEFAZ.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-chart-pie\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/RELATORIO_DE_GESTAO_DA_OUVIDORIA_DA_SEFAZ.pdf\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria da Sefaz  2024<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Acesse o Relat\u00f3rio de Gest\u00e3o de 2024<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-0b298b2\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-2\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2026\/03\/RELATORIO_DE_GESTAO_DA_OUVIDORIA_DA_SEFAZ___2025.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"fas fa-chart-pie\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2026\/03\/RELATORIO_DE_GESTAO_DA_OUVIDORIA_DA_SEFAZ___2025.pdf\">Relat\u00f3rio de Gest\u00e3o da Ouvidoria da Sefaz  2025<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Acesse o Relat\u00f3rio de Gest\u00e3o de 2025<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-5a5536f\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-3\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/08\/Balanco_Semestral_da_Ouvidoria_da_Sefaz___2025.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"far fa-chart-bar\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/08\/Balanco_Semestral_da_Ouvidoria_da_Sefaz___2025.pdf\">BALAN\u00c7O SEMESTRAL DA OUVIDORIA DA SEFAZ 2025.1<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Acesse ao Primeiro Balan\u00e7o Semestral de 2025<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-5898a2f\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-4\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/Balanco-Geral-Ouvidoria-2023.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"far fa-chart-bar\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/Balanco-Geral-Ouvidoria-2023.pdf\">BALAN\u00c7O ANUAL DA OUVIDORIA DA SEFAZ 2023<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Acesse o Balan\u00e7o Anual de 2023<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-d79908c\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-5\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/Balanco_Ouvidoria_Sefaz___2024__2_.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"far fa-chart-bar\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2025\/06\/Balanco_Ouvidoria_Sefaz___2024__2_.pdf\">BALAN\u00c7O ANUAL DA OUVIDORIA DA SEFAZ 2024<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Acesse o Balan\u00e7o Anual de 2024<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t                <li class=\"eael-feature-list-item elementor-repeater-item-de08077\">\n                    \n\t\t\t\t\t\t<div class=\"eael-feature-list-icon-box\">\n\t\t\t\t\t\t\t<div class=\"eael-feature-list-icon-inner\">\n\n\t\t\t\t\t\t\t\t<a class=\"eael-feature-list-icon fl-icon-6\"href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2026\/03\/Balanco_Anual___Ouvidoria_Sefaz_2025.pdf\">\n\n\t\t<i aria-hidden=\"true\" class=\"far fa-chart-bar\"><\/i>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"eael-feature-list-content-box\">\n                            <h6 class=\"eael-feature-list-title\"><a href=\"https:\/\/sefaz.ac.gov.br\/2021\/wp-content\/uploads\/2026\/03\/Balanco_Anual___Ouvidoria_Sefaz_2025.pdf\">BALAN\u00c7O ANUAL DA OUVIDORIA DA SEFAZ 2025<\/a><\/h6>\t\t\t\t\t\t<p class=\"eael-feature-list-content\">Acesse o Balan\u00e7o Anual de 2025<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-06868dd\" data-id=\"06868dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ccdb6b elementor-widget elementor-widget-heading\" data-id=\"9ccdb6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Membros<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01555d3 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"01555d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/sefaz.ac.gov.br\/2021\/?page_id=224#ouvidoria\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Jhonatan Borges de Souza\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user-tie\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/sefaz.ac.gov.br\/2021\/?page_id=224#ouvidoria\" >\n\t\t\t\t\t\t\tJhonatan Borges de Souza\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<strong>Ouvidor<\/strong><br>\n\nE-mail: <br> \nouvid.sefaz@ac.gov.br \/ jhonatan.souza@sefaz.ac.gov.br<br>\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-532b1b9 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"532b1b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user-tie\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLuiz Ariel do Vale Gomes\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<strong>Assessor<\/strong><br>\n\nE-mail:<br>\nluiz.ariel@sefaz.ac.gov.br\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bac331 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bac331\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cee0eb6\" data-id=\"cee0eb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-499b079 elementor-widget elementor-widget-heading\" data-id=\"499b079\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Legisla\u00e7\u00e3o<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e3c043 elementor-grid-2 elementor-posts--thumbnail-none elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"9e3c043\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;pagination_type&quot;:&quot;numbers_and_prev_next&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23349 post type-post status-publish format-standard hentry category-legislacao category-portarias tag-corfaz tag-legislacao-institucional-e-funcional tag-ouvidoria\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/sefaz.ac.gov.br\/2021\/?p=23349\" target=&quot;_blank&quot;>\n\t\t\t\tPORTARIA SEFAZ N\u00ba 8, DE 16 JANEIRO DE 2026\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Altera a PORTARIA SEFAZ N\u00ba 513, DE 20 DE JUNHO DE 2023, para incluir refer\u00eancia \u00e0s compet\u00eancias espec\u00edficas da Corregedoria Fazend\u00e1ria \u2013 CORFAZ e da Ouvidoria \u2013 OUVID, conforme disciplinado nas PORTARIAS SEFAZ N\u00ba 929, de 28 de novembro de 2023, e n\u00ba 12, de 13 de janeiro de 2025.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21518 post type-post status-publish format-standard hentry category-legislacao category-portarias tag-legislacao-institucional-e-funcional tag-ouvidoria\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/sefaz.ac.gov.br\/2021\/?p=21518\" target=&quot;_blank&quot;>\n\t\t\t\tPORTARIA SEFAZ N\u00ba 12, DE 13 DE JANEIRO DE 2025\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Disp\u00f5e sobre as atribui\u00e7\u00f5es da Ouvidoria no \u00e2mbito da Secretaria de Estado da Fazenda do Estado do Acre &#8211; SEFAZ, conforme compet\u00eancias institu\u00eddas por meio do Regimento Interno da SEFAZ, Portaria n\u00ba 513, de 20 de junho de 2023. <\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22266 post type-post status-publish format-standard hentry category-legislacao category-portarias tag-codip tag-contabilidade-geral tag-legislacao-institucional-e-funcional tag-ouvidoria tag-principais tag-tate\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h6 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/sefaz.ac.gov.br\/2021\/?p=22266\" target=&quot;_blank&quot;>\n\t\t\t\tPORTARIA SEFAZ N\u00ba 513, DE 20 DE JUNHO DE 2023\t\t\t<\/a>\n\t\t<\/h6>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Estabelece a Estrutura Organizacional e aprova o Regimento Interno da Secretaria de Estado da Fazenda &#8211; SEFAZ.<\/p>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sobre a Ouvidoria Regulamentada pela Portaria Sefaz n\u00b0 513, de 20 de junho de 2023 e institu\u00edda pelo Decreto n\u00b0 11.253, de 05 de junho de 2023, a Ouvidoria \u00e9 um canal direto, permanente e desburocratizado entre o cidad\u00e3o e a Secretaria de Estado da Fazenda do Acre (Sefaz). Tem como objetivo, o fortalecimento da [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19498","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=\/wp\/v2\/pages\/19498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19498"}],"version-history":[{"count":135,"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=\/wp\/v2\/pages\/19498\/revisions"}],"predecessor-version":[{"id":23485,"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=\/wp\/v2\/pages\/19498\/revisions\/23485"}],"wp:attachment":[{"href":"https:\/\/sefaz.ac.gov.br\/2021\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}